Residents of Iran, Korea (North), Syrian Arab Republic, Cuba, Crimea region of Ukraine, United States, Virgin Islands, Puerto Rico are prohibited from participating in IDOs.
Previous KYCs with Fractal do not apply to CardStarter IDOs.
Fractal.id - CardStarter has integrated Fractal’s user-centric Know Your Customer (KYC) platform. By partnering with Fractal, CARDS holders participants will only need to KYC once to particpate in all future CardStarter IDOs.
KYC Registration Steps
Please use the same wallet for KYC, Staking and Registration as the wallet address will be whitelisted for the IDO.
Here is the KYC link for all CardStarter IDO participants who reside WITHIN the United States, AND meet accredited investor criteria.
Step 2 - Enter your email address or phone to sign up
Step 3 - Click the one-time login link sent to your email or phone
Click on the "Sign in to Fractal ID" to continue the KYC process.
Step 4 - Agree to Fractal.id app policies
Step 5 - Give Fractal.id permission to access your information
This is the US Accredited investor view, the non-US view will vary slightly with less requirements listed.
Step 6 - Submit your information via the app
For faster processing, submit pdf versions of your documents.
Step 7 - Verify KYC Completion
After KYC has been successfully approved, your fractal.id dashboard will display a message similar to the one shown below with the CardStarter logo and a green checkmark.
This is a US accredited investor screen shot. If you are non-US you will have less requirements listed. The important thing to note is the CardStarter logo and the green check mark..
If I completed KYC for a previous IDO, do I need to repeat it?
KYC only has to be completed once. If you have been verified once for a previous IDO and have not changed any details (residence, ID, wallet address), there is no need to complete KYC again.
After completing KYC with Fractal, why am I redirected to the Cardstarter home page?
The link is for individuals who have not started the KYC process. If you have, please visit https://fractal.id/.
My KYC application was rejected or is pending. Who can I contact?
If your KYC application was rejected or pending after a prolonged period (i.e. more than 24 hours), consider contacting an admin on Fractal's Telegram channel, linked here. Post on the chat that you need help and an admin should reach out to you. Please do not entertain any impersonators who DM you first. Fractal admins will explicitly tell you to DM them.
Here are Fractal Protocol community managers and admins:
Fractal KYC Help
The best way to get Fractal.id support is directly from a Fractal Protocol Telegram Channel administrator or manager. Visit the Fractal Protocol Telegram Channel and contact an admin for assistance.
It's best to avoid posting your issue in the public chat. Instead, find an administrator that is online, send them a DM with your issue. Then, tag them (@ADMIN_NAME) in the public chat and mention that you have sent them a DM.
Fractal Protocol Telegram Channel Admins
WARNING: Telegram is full of scammers. Channel admins will NEVER send you a DM first. Ignore, report, and block all user messaging your claiming to be an admin.